NEWS

Corporate Travel Management Announces ISO 9001 Certification
12 Jul 2012

CTM News

Corporate Travel Management are delighted to announce that following the successful audit of the companies quality management it has been awarded ISO 9001:2008 quality certification by EQA (Ireland) Ltd.  This award is an internationally recognised standard for quality management systems that highlights CTMs commitment to meeting and exceeding customer and regulatory requirements.

 

Since 2000, with a team of 20 people based in Eastgate Business Park Little Island, CTM have been  providing total travel solutions to both local and global clients. Their exceptional service encompasses their teams proven expertise in the travel industry which ensures that clients benefit from their market knowledge, use of innovative technology as well as providing them with 24 Hour support - all for exceptional value.

Commenting on the award announcement, Angela Walsh , Managing Director stated 'the basis for our success over the last 12 years has been achieved through our commitment to exceptional customer service. We recognise that this can only be achieved by ensuring that our internal processes are robust and streamlined enough to guarantee that our end to end customer delivery is extra-ordinary. We have a very diverse geographic client portfolio that we have gained through referral business which we believe is testament to our commitment to excel in customer satisfaction.  We are very proud to have achieved this certification and we believe that we are now strategically placed to face the next expansion phase of the company that will include the launch of our customised self-booking tool later this year.